Support
Find answers to common questions or get in touch.
Delete your PourIt account
Open Settings → Account → Delete Account in the app, or email privacy@pourit.app to request deletion without the app. Our Privacy Policy explains deletion and retention.
Frequently Asked Questions
How do I search for a cocktail?
Open the app and start typing in the search bar. PourIt uses fuzzy matching, so even if you misspell the name, it'll find it. You can also search by ingredient.
Does PourIt work offline?
Yes. The full recipe database is cached locally on your device. You don't need Wi-Fi or cell service to look up recipes.
What is Rush Mode?
Rush Mode is a high-contrast, large-text view designed for busy service. It strips the recipe down to just ingredients and instructions. Nothing else. Toggle it from any recipe detail screen.
Is Pro billing live yet?
No. Pro is not offered in the Tiny-v1 candidate, and no price or date is announced.
How do I delete my account?
Open the app → Settings → Account → Delete Account. You can also request deletion by emailing privacy@pourit.app. The Privacy Policy explains which records may be retained and for how long.
Can my bar team share custom recipes?
Organization tools remain a private pilot and are hidden from the Tiny-v1 consumer candidate. Public availability waits for reviewer, billing, notification, two-role, tenant-isolation, and rollback evidence.
Is AI available in PourIt today?
No. AI recipe generation is not part of Tiny v1.
What devices does PourIt run on?
The release candidate targets iPhone and Android phones. Recipe and technique guides are also available in a web browser. Other platform claims wait for final target and artifact evidence.
How do I set up an organization?
There is no public organization signup in Tiny v1. Private-pilot access is operator-approved and does not imply general availability.
How do I manage my team's access?
Team administration remains private-pilot scope. It must pass two-role and tenant-isolation acceptance before public instructions are published.
How do I cancel my Team subscription?
There is no public Team subscription in Tiny v1. Cancellation instructions will be published only after the complete billing round trip is accepted.
What happens to my team's data if I cancel?
No public retention promise is made for an unlaunched plan. Any future Team policy must match the implemented cancellation, export, retention, and deletion behavior before sale.
How do I upgrade to Team?
You cannot buy Team publicly in Tiny v1. You may contact support to ask about private validation, but access is not promised.
How do I contact sales for Enterprise?
Enterprise is not offered in Tiny v1. You may email enterprise@pourit.app with a question, but no product, integration, price, or delivery is promised.
Do team members need their own Pro subscription?
Neither Pro nor public Team sales are offered in Tiny v1, so there is no combined subscription requirement to describe.
What payment methods do you accept?
The Tiny-v1 mobile candidate does not sell anything. Payment methods will be documented only when a commercial flow has passed end-to-end acceptance.
Still need help?
We typically respond within 24 hours.